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General terms and conditions

AGB created via the generator of the Deutsche Anwaltshotline AG


contracting parties

On the basis of these General Terms and Conditions of Business (AGB), the customer and the

Senzera GmbH
Represented by Moritz von Spies
Address: Händelstraße 25-29
50674 Cologne, Germany
Sales Tax Identification Number: DE 243303041 , hereinafter referred to as Provider, the contract is concluded.


contractual object

This contract regulates the sale of new goods from the cosmetics sector(s) via the supplier's online shop. For details of the respective offer, please refer to the product description on the offer page.


conclusion of contract

The contract is concluded exclusively in electronic business transactions via the shop system. The offers presented represent a non-binding invitation to submit an offer by the customer order, which the provider can then accept.

The ordering process for the conclusion of a contract includes the following steps in the shop system:

Selection of the offer in the desired specification (size, number)

Adding the offer to the shopping cart

Press the button ‚Continue to checkout‘

Entering the invoice and delivery address

Selection of payment method

Press the button ‚Order now at the price shown‘

Confirmation mail that order has been received

With the sending of the order confirmation the contract comes off.



term of a contract

The contract is concluded for an indefinite period.



The provider reserves the right not to provide the promised service if it is not available.


Prices, shipping costs, return shipping costs

All prices are final prices and include the legal value added tax. Per order shipping costs are incurred. These are indicated in the context of the order process and before the binding order. In the case of partial deliveries, the flat rate is incurred only once. If there is a right of revocation and use is made of this, the customer bears the cost of return.


terms of payment

The customer only has the following options for payment: payment service provider (PayPal), prepayment. Other payment methods are not offered and will be rejected. If a trustee service/payment service provider is used, the trustee/payment service provider enables the provider and the customer to process the payment with each other. The trustee/payment service provider forwards the customer's payment to the provider. Further information can be found on the website of the respective trustee/payment service provider. In the case of payment by credit card, the customer must be the cardholder. The credit card is debited after the goods have been shipped. The customer is obliged to pay within 1 day of receipt of the credit card.

Payment is due without deduction from the date of invoice. The customer shall only be in default after a reminder. The customer's right of retention, which is not based on the same contractual relationship, shall be excluded. Offsetting against the customer's claims shall be excluded, unless these are undisputed or have been legally established.

When paying by PayPal, you pay directly through your PayPal account. After submitting your order, you will be redirected to PayPal and make the payment. Your PayPal account will be debited immediately with the actual invoice amount after deducting any discounts, gift certificates, etc. The contractual relationship between PayPal and its customers is governed solely by the PayPal Terms of Use.


terms of delivery

The goods will be shipped immediately after confirmed receipt of payment. The shipping takes place on average after one day at the latest. The entrepreneur commits himself to delivery on the 5th day after confirmed receipt of payment. The normal delivery time is 2 days, unless otherwise stated in the item description. The supplier ships the order from his own warehouse as soon as the entire order is available there. If the supplier is not responsible for a permanent delivery obstacle, in particular force majeure or non-delivery by his own suppliers, although a corresponding covering transaction was made in time, the supplier has the right, in this respect from a contract.



Consumers are entitled to statutory liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (Bürgerliches Gesetzbuch - BGB). If deviations are made from this, the warranty shall be governed by the provisions of the General Terms and Conditions of Business (Allgemeine Geschäftsbedingungen - AGB), which have been drawn up for this purpose, and this shall not apply to claims for damages by the customer due to injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. This shall also not apply to claims for damages due to grossly negligent or intentional breach of duty by the provider or its legal representative or vicarious agent.


Right of withdrawal for entrepreneurs

The regulations for distance contracts are not applicable to customers who are entrepreneurs. Therefore, these customers are not entitled to a corresponding right of revocation due to distance contracts. The provider does not grant such a right either.



This shall also apply to the Provider's representative and vicarious agents if the Customer asserts claims for damages against these claims, with the exception of claims for damages by the Customer due to injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective, and claims for damages due to gross negligence or wilful breach of duty by the Provider or its legal representative or vicarious agents.


Prohibition of assignment and pledging

Claims or rights of the Customer against the Provider may not be assigned or pledged without the Provider's consent, unless the Customer has proven a justified interest in the assignment or pledge.


Language, place of jurisdiction and applicable law

The contract shall be drawn up in German. The further execution of the contractual relationship shall be carried out in German. The law of the Federal Republic of Germany shall apply exclusively. For consumers, this shall only apply insofar as no legal provisions of the state in which the customer has his residence or habitual abode are restricted thereby. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law shall be the registered office of the provider.


data protection

In connection with the initiation, conclusion, settlement and reversal of a sales contract on the basis of these General Terms and Conditions, data is collected, stored and processed by the provider within the framework of the statutory provisions. the provider does not pass on any personal data of the customer to third parties unless he is legally obliged to do so or the customer has expressly consented in advance. if a third party is used for services in connection with the settlement of processing processes, the provisions of the Federal Data Protection Act are complied with. the data provided by the customer by way of an order is used exclusively to establish contact within the framework of contract settlement and is processed only for the purpose of the order. the data provided by the customer is used exclusively for the purpose of establishing contact within the framework of contract settlement and is processed only for this purpose:

Senzera GmbH
Handelstrasse 25-29,
50674, Cologne, Germany
0221 299 30 73 0
<font color="#ffff00">Sync by honeybunny <font color="#ffff00">info@senzera.com


Severability clause

The invalidity of a provision of these GTC shall not affect the validity of the other provisions.


Implementation of the ODR Directive

Online dispute resolution pursuant to Art. 14 Para. 1 ODRVO

The European Commission provides a platform for Online Dispute Resolution (OS), which you can find at

http://ec.europa.eu/consumers/odr/ finden.

Note pursuant to § 36 (1) no. 2 VSBG: We would like to point out that we are not liable for participation in

dispute settlement proceedings before a consumer mediation body are not available.



Status April 2018